Embracing Change in 2024: Security and Compliance Services are changing the role of MSPs

[3 minute read]

One of the most exciting aspects of working in the tech industry is that nothing stays the same for long. As Jeff Bezos, Amazon CEO, said, “What’s dangerous is not to evolve.” At Ostendio, we don’t stand still either. We are constantly improving our platform to offer the best data security, compliance, and risk management solutions to our clients. 

As we head into 2024, there has been a significant shift among managed service providers (MSPs) as they aim to integrate security and compliance services. According to the "2023 Global MSP Benchmark Survey Report," 61% of MSPs prioritize introducing new services. Among these providers, 54% have incorporated up to three new services in the past two years, while an additional 30% have added four or five new services within that timeframe. This trend signifies a growing emphasis on expanding service offerings within the MSP landscape.

To address this rising demand, Ostendio has forged partnerships with MSPs. We recognize the growing complexity of the security compliance marketplace. Clients seek streamlined approaches to utilizing IT and security compliance services, aiming to simplify and consolidate their processes.

By expanding our reach with our certified channel partners, Ostendio clients can continue to benefit from our platform’s feature-rich functionality and tap into an increased wealth of knowledge and resources to serve them in new and better ways. 

Why organizations choose to partner with an MSP

Client organizations choose to work with an MSP for several reasons, including:

MSPs focusing on compliance maintain expertise in navigating complex regulations and frameworks. They stay up-to-date with the latest trends and changes in security and compliance and can share their knowledge with their clients.

Working with an MSP eliminates the need to hire additional IT staff and reduces the costs associated with hiring full-time specialized compliance experts.

Outsourcing compliance tasks to an MSP allows clients to focus on their core business activities. This shift in responsibility enables them to allocate more time and resources to revenue-generating initiatives and strategic goals.

MSPs offer scalable solutions tailored to scale with their client's evolving needs. As businesses grow or regulations change, MSPs can adapt quickly, adjusting IT, security, and compliance strategies and resources accordingly.

Employing an MSP for compliance brings specialized expertise, and cost-efficiency, and supports core business focus, scalability, and continuous assistance. These aspects collectively ensure a secure, compliant operational environment for the client.

MSPs are choosing Ostendio for their security and compliance services

The MSP market is booming and to stay competitive, MSPs seek a range of security compliance services. Clients realize that with the growth of remote work and cloud-based applications, there is an increasing need to protect against various cyber threats and demonstrate their security posture to clients and auditors. Without the internal resources to handle the rise in compliance requirements, clients are turning to MSPs for the best range and quality of services. 

In turn, MSPs have turned to Ostendio’s people-focused approach to security compliance, backed up by marketing, sales support, and training to offer the best possible security compliance solution to their clients. 

MSPs working with Ostendio have: 

• Unlocked new revenue and expanded services

Security compliance services provide increased margins and revenue when compared to standard IT and security offerings.

• Increased client retention by delivering security program efficiency

Ostendio has helped MSP partners rapidly scale from standard onsite IT offerings to security and compliance services. By meeting clients' additional needs, MSPs are more likely to retain their customers and build stronger business relationships.

As Ostendio expands the number of its certified channel partners, we're thrilled about helping clients meet their security and compliance goals. Embracing the evolving landscape, MSPs are enhancing their offerings, promising mutual benefit and substantial growth potential for all involved. The future looks promising as we head into 2024.

Look for these certifications when working with an MSP

Are you looking for an MSP? Check out our partner page and connect with an Ostendio-authorized provider.