When registering for Ostendio you can be certain that we have implemented a comprehensive security framework to ensure that only registered users and those people who are provided authorized access, can see your Ostendio account information. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via the Site and the Service. The use of information collected through our services shall be limited to the purpose of providing the service for which the customer has engaged Ostendio.
1 INFORMATION YOU PROVIDE
When registering for the Service you provide us with information such as your full name, company or organization name and email address. When signing up for a paid plan, Ostendio may collect credit card information and use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on Ostendio’s behalf.
If your personal information changes, or if you no longer desire our Service, you can modify, update, delete your account information at any time by clicking on the Settings icon in the navigation bar at the top right of the screen. Ostendio’s practice is not to use such personal information for marketing purposes unless explicitly authorized by you. Ostendio may use non-personal, aggregate information to measure the Service usage patterns and characteristics of its user base and otherwise to improve its products and services, and may include such aggregate information about its audience in promotional materials or reports to third parties. This aggregate information will not reference names, phone numbers, email addresses, or other personally identifiable information, and it will not be traceable to a specific recipient or user email address. As part of the Service, you may occasionally receive email, newsletters, and other communications from us. Administrative communications relating to your account (e.g., for purposes of account recovery or password reset) are considered part of the Services and your account, which you may not be able to opt-out from receiving. We also may send you other kinds of emails, which you can opt-out of either from your Account Settings page or by using the “Opt-Out” link in the emails themselves. Note that we will never email you to ask for your password or other account information; if you receive such an email, please forward it to us.
Ostendio will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our customers for as long as needed to provide services to our customers. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Ostendio may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from your current location to the offices and servers of Ostendio and the authorized third parties referred to here. These companies are authorized to use your personal information only as necessary to provide these services to us. Although Ostendio owns the software, code, databases, and all rights to the Ostendio application, you retain all rights to your data.
3 ANALYTICS / LOG FILES
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.
4 INFORMATION SHARING
5 CHILDREN’S PERSONAL INFORMATION
The Service and Site are not intended for, nor does Ostendio knowingly collect any personal information from, children under the age of 16.
6 PROTECTION OF INFORMATION
The security of your personal information and our customers’ information is important to us. Ostendio maintains appropriate security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet.
7 LINKS TO 3RD PARTY SITES
8 CORPORATE WEBSITE/BLOG
Our website offers publicly accessible blogs and/or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog and/or community forum, please email us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
10 TERMS OF SERVICE
When you access and use the Service, you are subject and bound to the Ostendio Terms of Service located at www.ostendio.com/myvcm/terms.
11 CONTACT US
1911 N Fort Myer Drive, Suite 100
Arlington, VA 22209