Partner Type: Referral

Petronella Technology Group, Inc. serves customers across many vertical sectors in both public and private organizations. They understand that every industry and organization can be faced with unique IT challenges.

Petronella Technology Group recognizes that each customer has a different set of needs and requirements. They developed an individual 3 step process of consulting, managing and re-mediating to ensure that every client gets the individual attention they need. This 3 step process includes a Security and Compliance Risk Assessment, Remediation, and Ongoing Managed Security Services.

Their services include:

  • System Health Monitoring
    • Comprehensive Proactive Intelligent Alert Monitoring
    • SNMP Monitoring
    • Backup Monitoring
    • Partner-defined monitoring of third party applications
    • Server profiling and inventory management

    IT Maintenance

    • Patch management
    • Desktop security scans
    • Antivirus Management .
    • Managed Antivirus Licenses
    • Managed Malwarebytes Anti-malware Licenses
    • Intelligent patching with lab-tested patch levels
    • Client communicator
    • Logical Disk Checks

    Management Services

    • Policy management
    • Remote (NOC) Network Operations Center Support
    • Customized Reports
    • Logmein Pro License

    Automation

    • Advanced Scripting
    • Intelligent Device Profiling
    • Rules-based analysis
    • Ticketing System Integration

Petronella is a member of the Ostendio Partner Network and as such offers discounted services to existing MyVCM customers. Please contact us for more information.

Contact Information

Website: www.petronellacomputer.com 

Phone:  919-422-2607

Contact Ostendio: partners@ostendio.com

HQ Address: 5540 Centerview Dr #200, Raleigh, NC 27606